Gear Campus About Us
The team that brought SeaSucker to Australia in 2011 founded Gear Campus in 2015. We are a passionate group who love cars, boats and fishing. Our company vision is to be the "go-to place for innovative automotive, marine and fishing products". We focus on truly innovative products only; they must offer a unique customer value proposition, they must solve issues other products can't. You will not find the typical mass market products on our website.
Gear Campus has established distributorship and/or reseller agreements with the following companies
- SeaSucker
- Lee's Tackle
- ICE Ignition
- Hurricane Components
- RAM Mounts
- Reel Colors
Our business model is a 100% inventory based model. We do NOT drop ship, if the product is in stock at our warehouse you can place an order. We do offer a Pre-Order service for items that are due to arrive with our next shipment. When we have our delivery date confirmed all customers who requested notification are then given the option to Pre-Order.
Our customer service mantra is to provide prompt responses to customer queries, in-depth product knowledge and super-fast delivery. Our goal is to be the chosen market leaders by turning every customer into a fan of the product. How do we do this? By achieving the following customer goals:
- Engaging as many customers as we can to ensure the chosen products and services will meet their needs. We love hearing from our customers and no issue is too small for us. With each engagement is an opportunity to better understand our customers and how we can improve our products and services.
We back up each sale with a "30 Day Money Back Guarantee" If our customer is not happy with the product or has changed their mind they can send it back and we will refund the cost of the item, the only exception is the cost of postage which is not refundable. Please refer to our Shipping and Returns section for more information
